Notifications

Notifications help you respond faster when sites need attention.

What notifications are for

Use alert rules to send messages when important site events happen, such as:

• downtime or recovery events
• security findings
• PHP error activity

Each rule belongs to the person who created it. Team members can create their own rules for the sites they can access.

How alert rules work

Each rule includes:

• a name
• one or more triggers
• a scope of either all accessible sites or selected sites
• one or more delivery channels
• an enabled or disabled state

This lets different people receive alerts in the way that fits their job.

Site scope

You can create rules for:

• All sites you can access
• Specific sites you want to watch closely

For example, an operations lead might monitor every production site, while an account manager only follows a few priority clients.

Delivery channels

Flock WP supports multiple channel types so your team can decide where alerts should land. Configure the channels that make sense for urgent incidents versus routine monitoring.

Recommended setup

• Send downtime alerts to the people who handle first response
• Send security alerts to the people responsible for patching and review
• Keep low-urgency alerts out of the same channels used for incidents

Managing alert fatigue

A good alert setup is selective. Start with your most important triggers, then expand only where alerts are clearly useful.

Review rules regularly and disable ones that no longer serve a real workflow.